Trusted Plumbing Services in Austin, TX for Fast, Reliable Results

Brad just came by to fix an issue with a toilet that’s been worsening for over a year. He had it done very quickly and for 2/3 the price of what another company told me it would take just to evaluate the issue. They told me it was a major issue; it wasn’t. Definitely saving Brad’s information for all future needs. Plus, he was nice.

Honestly the work is good…as it should be from a master plumber.
The issue I have is the issue I’ve had with literally every plumber ever.
They’ve got you over a barrel when they come out and start throwing parts.
This was an install of a drop in kitchen sink and faucet.
He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850.
I feel I was overcharged on both the parts and labor.
He charged me starting 45 min before he got there but still included a “truck charge.” The removal and replace of the sink took 2 hours.
To me the “clock” starts on the labor at the agreed upon arrival time.
When I’m getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome.
I mean the sink and faucet itself that were “nice” were like 500 bucks. So almost that again just in parts. ‍
His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc.
I would have to research each individual part to see if its price point is “fair”. A perusal of solid brass fittings and pvc p traps on the Lowe’s site shows the price I paid was about doubled. He acted quite insulted that I wouldn’t know just how much better his parts were and implied they were all but unavailable at big box stores.
literally doubling what I expected to pay was quite a shock to say the least.
It is what it is. If I was able to do it myself, I would’ve. Live and learn
Learn a trade kids lol

I had a minor leak due to improper joining of two different materials. Someone had joined copper to steel which caused a pipe to corrode over time. Brad fixed this and replaced some pipes that he knew wouldn’t last. Feel confident my system is fixed properly now.

Used Brad for multiple jobs, now. Always been a great experience — he’s VERY quick to respond and does a fantastic job. Recommend highly.

“We’ve had Brad B out 3 times and he’s been prompt, courteous, and – most importantly – effective in solving our the various plumbing issues. Today, he came out on a holiday – we developed a sudden and *major* water leak yesterday, that required the water to be turned off. He couldn’t do this particular job, as it would involve going under the house and he is a one-man operation. It turns out that, quite rightly, OSHA requires a crew of at least 2 when anyone is going under a house, as it is potentially dangerous (venomous spiders, anyone?) He gave me a referral and went on his way, didn’t charge for the call. I will be calling him again for our more typical plumbing needs.”

“Brad is the best quality plumber I’ve ever worked with I highly recommend him, he has done multiple projects for us.”

“I had a wonderful experience with this plumbing service! Brad was incredibly professional and attentive while quickly fixing my leaking faucet. He explained everything clearly and was very helpful throughout the process. Highly recommend!”

“Brad B Plumbing Service LLC is a great plumbing service! Brad is very honest and straightforward. He didn’t try to sell me anything I didn’t need. He was also very patient and answered all my questions. I appreciate his professionalism and excellent customer service!!! 🤝”

“Brad was fantastic! He arrived on time, was incredibly professional, and explained everything clearly. He fixed our leaky pipe quickly and efficiently, and even gave us some helpful tips for future maintenance. Highly recommend!”

“I had a burst pipe and my house was flooding. I called Brad, and he was there within minutes. He was able to repair the pipe quickly and prevent further damage. I’m so grateful for his quick response! 🤗”

“Reliable, professional, and excellent work! I highly recommend this plumbing company. Brad is a true professional, and the whole team is fantastic. They’re our go-to plumbers from now on!”